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We accept all major credit cards, including Mastercard, Visa, American Express and Discover. We accept hard-copy Purchase Orders from schools, universities, and municipalities in the U.S. For information and to apply for credit terms with SONCO please visit the following page: Buy Now Pay Later
Yes, we do offer reseller discounts based on volume, please contact us at sales@soncostore.com for more information.
We collect sales tax in the following states: CA, TX, WS, MO, TX, FL, PA, OH, MD, DC, MA, NY, NJ, IN. If you have a valid tax exempt or reseller certificate, we will refund the tax charges if you purchase online. You can also request a quote with tax excluded.
To make a return, please contact SONCO's support team by simply completing our online support request form to arrange for an RA (Return Authorization) number. Once we've received your return, we'll process it as quickly as possible, but it can take 7-10 business days for the credit to be applied by the issuer of the credit card.
If you believe you've received a defective product you have 48 hours from delivery to contact our support team and we'll respond quickly with assistance. If the issue falls under warranty, we’ll cover U.S. shipping costs to replace the unit. After 48 hours, the manufacturer’s warranty applies, and coverage will vary by product.
Our sales team is highly trained in our products and can recommend the best options for your project. Reach out through our contact form, by phone, or email.
Request a quote online by clicking the "Request a Quote" red tab on the right side of your screen. You can also reach our sales team through the contact form, phone, or by emailing sales@soncostore.com.
Yes! We have the latest same-day shipping cut-off time in the industry, thanks to special arrangements with our carriers. We can provide multiple shipping options so you can compare prices and delivery times. If you need your order by a specific date, just let us know!
No, we do not. However, we offer tutorials on installing chain-link fences, privacy screens, metal barricades, and more on our blog. If you need expert advice, you can contact our customer support team for guidance.
SONCO can track your order for you and give you up-to-the minute information on its location. You can track your order by logging into your account and clicking on the “Orders” option in the menu. Your order details and status will be displayed there. If you need further assistance, our customer support team is happy to help!
