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Answers to the most frequently asked questions
How To Order From Sonco
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How To Cancel Or Change An Order
Call our customer support team at (888) 766-2615 to cancel or change an order..
Accepted Payment Methods
We accept all major credit cards, including MasterCard, Visa, American Express and Discover. We accept hard-copy Purchase Orders from schools, universities and municipalities in the U.S. To qualify for Net 30 Terms, please complete and send in Credit Application.
When Will My Credit Be Charged?
Your credit card will be charged at the time of purchase. Orders may take up to 48 hours to process. In-Stock items will ship within 7 business days. Other items may require additional time to manufacture or obtain from suppliers. Notification of a delay in the availability of a product will be made at the time of purchase.
What About Sales Tax?
Orders placed from within or delivered to the following states (CA, TX, IL, IN, NC, SC, VA, MD, PA, MA) will be charged state sales tax accordingly. Orders placed outside of the states mentioned above will be exempt from sales tax.